At kbobsang, we strive to provide our customers with the highest quality food products. If for any reason you are not satisfied with your purchase, we offer a refund policy to ensure your complete satisfaction.
Our refund policy allows you to request a refund within 14 days of receiving your order. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a refund, please contact our customer service team at [customer service email] with your order number and a detailed explanation of the reason for your refund request. Our team will review your request and provide further instructions on how to proceed.
Once your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
Please note that certain items are exempt from our refund policy. These include perishable goods such as food products, as well as items that are personalized or made to order.
If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or refund, depending on the availability of the item.
For any further questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase from kbobsang.